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RedBeam Knowledge BaseGetting Microsoft ActiveSync to ConnectThank you for visiting the RedBeam Knowledge Base, your source for online support for RedBeam fixed asset tracking, check in check out, and inventory control software products.1. Remove the cradle for the mobile computer from the box and plug in the power supply and communications cable. 2. Attached the communications cable to the back of your PC. 3. Place the mobile computer in the cradle and allow the battery to charge. 4. Download and install Microsoft ActiveSync by going to www.microsoft.com and selecting Downloads, then Mobile Devices and then clicking the Microsoft ActiveSync link Click Here . If you are using Windows Vista or Windows 7 you will use Windows Mobile Device Center. If Windows Mobile device Center is not already installed on your machine use this link to download 32 bit Windows Mobile Device CenterClick Here for 64 bit Windows Click Here To check to see if you are 32 or 64 bit Windows user click Start,Computer,system properties and look at your system type. 5. Once installed, you should notice the green ActiveSync icon connecting in your tool bar. If ActiveSync does not connect, remove the mobile computer from the cradle. Place it firmly back in the cradle. ActiveSync should connect. If it still does not connect, open the ActiveSync program on your PC by going to Start->Programs->Microsoft ActiveSync. From the File menu, select the Get Connected option. 6. Once ActiveSync connects, it will try to set up a partnership with your mobile computer. RedBeam recommends selecting "Yes" to set up a partnership. Click "Next". Unless you plan to sync this device in multiple cradles, click "Yes, I want to synchronize only with this computer". Click "Next". Unless you are using other programs, uncheck all of the application check boxes and click "Next". When setup is complete, click "Finish". The ActiveSync icon will turn green. 7. If you still cannot connect to ActiveSync, call RedBeam technical support at 877-373-0390. RedBeam is a leading provider of barcode and data collection software designed to make business processes more efficient. To request additional information on available fixed asset tracking, check in check out, and inventory control software products from RedBeam, click here. Back to Knowledge Base |
